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From: Sanjay Agrawal <sagrawal@ra.rockwell.com>
To: Dhiman - BANGLAMARK <dhiman@banglamark.com.bd>,
	"rajesh@multivistaglobal.com" <rajesh@multivistaglobal.com>
CC: SHOUNAK PAL <shounak.pal@rockwellautomation.com>, RAZAUR RAHMAN
	<razaur.rahman@rockwellautomation.com>, Nilabja Acharya
	<nachary@ra.rockwell.com>, Diana <diana@banglamark.com.bd>, Haider
	<haider@banglamark.com.bd>, Steven -BANGLAMARK <steven@banglamark.com.bd>,
	aburayhan <aburayhan@banglamarkgroup.com>, Arafat - BANGLAMARK
	<arafat@banglamark.com.bd>
Subject: Re: EXTERNAL: Payment issue discussion for for the Rockwell products
 for Projects in Bangladesh
Thread-Topic: EXTERNAL: Payment issue discussion for for the Rockwell products
 for Projects in Bangladesh
Thread-Index: AQHb3qaPl6p6S01Ne0uYLMnsYATCRbQHPGu3
Date: Tue, 17 Jun 2025 11:43:08 +0000
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 Content preview:  Hi all- let is discuss at 1pm on Tuesday 24 th June India
   time . Arzu- please send an invite Thanks Sanjay From: Dhiman - BANGLAMARK
    <dhiman@banglamark.com.bd> Sent: Monday, June 16, 2025 3:36:44 PM To: Sanjay
    Agrawal <sagrawal@ra.rockwell.com>; rajesh@multivistaglobal.com [...] 
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Hi all- let is discuss at 1pm on Tuesday 24 th June India time .
Arzu- please send an invite
Thanks
Sanjay

________________________________
From: Dhiman - BANGLAMARK <dhiman@banglamark.com.bd>
Sent: Monday, June 16, 2025 3:36:44 PM
To: Sanjay Agrawal <sagrawal@ra.rockwell.com>; rajesh@multivistaglobal.com =
<rajesh@multivistaglobal.com>
Cc: SHOUNAK PAL <shounak.pal@rockwellautomation.com>; RAZAUR RAHMAN <razaur=
.rahman@rockwellautomation.com>; Nilabja Acharya <nachary@ra.rockwell.com>;=
 Diana <diana@banglamark.com.bd>; Haider <haider@banglamark.com.bd>; Steven=
 -BANGLAMARK <steven@banglamark.com.bd>; aburayhan <aburayhan@banglamarkgro=
up.com>; Arafat - BANGLAMARK <arafat@banglamark.com.bd>
Subject: EXTERNAL: Payment issue discussion for for the Rockwell products f=
or Projects in Bangladesh


[Use caution with links & attachments]



IMPORTANT

Dear Sanjay Sir

cc: Mr. Rajesh

I hope this message finds you well.

I am writing to inform you about some ongoing challenges we are facing in B=
angladesh regarding international payments and order processing, and reques=
ting for your support to overcome these difficulties on an urgent basis.

Currently, there are two legal methods for making international payments fr=
om Bangladesh: Telegraphic Transfer (TT) and Letter of Credit (LC). Unfortu=
nately, both options have become increasingly difficult in recent years.

1. TT Payments: TT payments require approval from the central bank (Banglad=
esh Bank), which typically only allows small transactions (USD 500=961000).=
 The approval process is complex and, in most cases, TT applications are re=
jected.

2. LC Payments: While LC is the more commonly used method, it has become hi=
ghly complicated and time consuming in recent years due to the ongoing doll=
ar crisis and low foreign currency reserves. It now takes a minimum of one =
month for banks to transmit an LC. Many customers have urgent delivery & pr=
oject requirements and such delays have caused us to lose several orders ov=
er the past few years.

The economical condition of our Banks is not good and all of the purchasers=
 are facing extreme level of problem for TT, LC etc from the banks of Bangl=
adesh. The issue is not only the opening LC or sending TT, also the lack of=
 enough foreign reserve. To address this, we have been processing payments =
and orders through our Malaysian company under a =93Bill-to, Ship-to=94 arr=
angement: billing is done to Marksan, Malaysia, and shipments are made dire=
ctly to BANGLAMARK in Bangladesh. This method has proven effective in ensur=
ing timely deliveries and avoiding banking delays. For your reference, I ha=
ve attached order confirmation copies from some of our supplier showing inv=
oices issued to Marksan, Malaysia, and shipments to BANGLAMARK for all Govt=
 and Private projects. Without this option we have no way to run the busine=
ss smoothly, which will create a tremendous bad impact on the market.

At present, we have several urgent customer orders in progress. Processing =
them through Bangladeshi banking channels would take 30=9640 days, with no =
guarantee of LC issuance. This delay could lead to order cancelations and t=
he risk of losing business to competitors. So we need special consideration=
 for the payment of the business. We already awarded two orders for Unileve=
r and SML packaging Ltd which we have to handover within 25th June and 30th=
 June. So if we can not complete the transaction within today or tomorrow, =
the goods + software can not be brought to Bangladesh and it will be a big =
negative impact for us in this preliminary stage.

Meantime we have more 3 confirmed order (2+3 =3D 5 orders) for this month w=
hich value is tentatively 20,000 USD. All of the projects will be in bad co=
ndition if we can not solve this problem immediately.

Please note that these issues are not specific to our company but are affec=
ting all international transactions from Bangladesh due to this banking / L=
C challenges.

In this regard, we kindly request your support in allowing us to continue p=
rocessing payments through our Malaysian entity and delivering goods to BAN=
GLAMARK until the situation in Bangladesh stabilizes, particularly consider=
ing the urgency of our current customer orders.

Please give us a schedule to discuss online with you and Multivista on an u=
rgent basis to solve this problem and allow the payment of the current proj=
ects within a couple of days.

Waiting for your urgent positive feedback on it.

Thanks and Best regards



Dhiman Paul | Director (Sales & Execution) | Project & Service Division

BANGLAMARK CORPORATION
HQ:- House 1/2,Navana Sylvania Tower, Nadda, Baridhara, Dhaka<https://urlde=
fense.com/v3/__https://maps.google.com/?q=3DP.O.*Pedersens*Vej*22,*8200*Aar=
hus*N,*Denmark&entry=3Dgmail&source=3Dg__;KysrKysrKw!!JhrIYaSK6lFZ!tUrZa5LA=
hKELl-944H6HLHVlLH_H_9u1lwWpNdXyPBUXoKdSaJiCPZOuskbQ9i79AoTA3qBB36e0WxsMa2e=
v5FoU$>

Mobile +8801842766740 | +8801729065584
E-Mail: dhiman@banglamark.com<mailto:abj@kosancrisplant.com>.bd | Skype: ba=
nglamark -dp
www.banglamark.com<https://urldefense.com/v3/__http://www.makeenenergy.com/=
__;!!JhrIYaSK6lFZ!tUrZa5LAhKELl-944H6HLHVlLH_H_9u1lwWpNdXyPBUXoKdSaJiCPZOus=
kbQ9i79AoTA3qBB36e0WxsMa1TC5VjK$>

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<div dir=3D"ltr">Hi all- let is discuss at 1pm on Tuesday 24 th June India =
time .&nbsp;</div>
<div dir=3D"ltr" style=3D"font-family: Aptos, Aptos_MSFontService, -apple-s=
ystem, Roboto, Arial, Helvetica, sans-serif; font-size: 12pt;">
Arzu- please send an invite&nbsp;</div>
<div dir=3D"ltr" style=3D"font-family: Aptos, Aptos_MSFontService, -apple-s=
ystem, Roboto, Arial, Helvetica, sans-serif; font-size: 12pt;">
Thanks&nbsp;</div>
<div dir=3D"ltr" style=3D"font-family: Aptos, Aptos_MSFontService, -apple-s=
ystem, Roboto, Arial, Helvetica, sans-serif; font-size: 12pt;">
Sanjay&nbsp;</div>
<div id=3D"ms-outlook-mobile-body-separator-line" dir=3D"ltr"><br>
</div>
<div id=3D"ms-outlook-mobile-signature" dir=3D"ltr"></div>
<hr style=3D"display:inline-block;width:98%" tabindex=3D"-1">
<div id=3D"divRplyFwdMsg" dir=3D"ltr"><font face=3D"Calibri, sans-serif" st=
yle=3D"font-size:11pt" color=3D"#000000"><b>From:</b> Dhiman - BANGLAMARK &=
lt;dhiman@banglamark.com.bd&gt;<br>
<b>Sent:</b> Monday, June 16, 2025 3:36:44 PM<br>
<b>To:</b> Sanjay Agrawal &lt;sagrawal@ra.rockwell.com&gt;; rajesh@multivis=
taglobal.com &lt;rajesh@multivistaglobal.com&gt;<br>
<b>Cc:</b> SHOUNAK PAL &lt;shounak.pal@rockwellautomation.com&gt;; RAZAUR R=
AHMAN &lt;razaur.rahman@rockwellautomation.com&gt;; Nilabja Acharya &lt;nac=
hary@ra.rockwell.com&gt;; Diana &lt;diana@banglamark.com.bd&gt;; Haider &lt=
;haider@banglamark.com.bd&gt;; Steven -BANGLAMARK &lt;steven@banglamark.com=
.bd&gt;;
 aburayhan &lt;aburayhan@banglamarkgroup.com&gt;; Arafat - BANGLAMARK &lt;a=
rafat@banglamark.com.bd&gt;<br>
<b>Subject:</b> EXTERNAL: Payment issue discussion for for the Rockwell pro=
ducts for Projects in Bangladesh</font>
<div>&nbsp;</div>
</div>
<div>
<div><style>
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<p class=3D"x_msgborder" style=3D"background:rgb(232,232,232); line-height:=
12pt"><span lang=3D"EN-US" style=3D"color:black; font-size:10pt; font-famil=
y:calibri">[Use caution with links &amp; attachments]</span></p>
</div>
<p>&nbsp;</p>
<div>
<div style=3D"font-family:Verdana,Arial,Helvetica,sans-serif; font-size:10p=
t">
<div style=3D"font-family:Verdana,Arial,Helvetica,sans-serif; font-size:10p=
t">
<div><b><span class=3D"x_colour" style=3D"color:rgb(255,51,51)">IMPORTANT</=
span></b><br>
</div>
<div><br>
</div>
<div>Dear Sanjay Sir<br>
</div>
<div><br>
</div>
<div>cc: Mr. Rajesh<br>
</div>
<div><br>
</div>
<div>I hope this message finds you well.<br>
</div>
<div><br>
</div>
<div>I am writing to inform you about some ongoing challenges we are facing=
 in Bangladesh regarding international payments and order processing, and r=
equesting for your support to overcome these difficulties on an urgent basi=
s.<br>
</div>
<div><br>
</div>
<div>Currently, there are two legal methods for making international paymen=
ts from Bangladesh: Telegraphic Transfer (TT) and Letter of Credit (LC). Un=
fortunately, both options have become increasingly difficult in recent year=
s.<br>
</div>
<div><br>
</div>
<div>1. TT Payments: TT payments require approval from the central bank (Ba=
ngladesh Bank), which typically only allows small transactions (USD 500=961=
000). The approval process is complex and, in most cases, TT applications a=
re rejected.<br>
</div>
<div><br>
</div>
<div>2. LC Payments: While LC is the more commonly used method, it has beco=
me highly complicated and time consuming in recent years due to the ongoing=
 dollar crisis and low foreign currency reserves. It now takes a minimum of=
 one month for banks to transmit
 an LC. Many customers have urgent delivery &amp; project requirements and =
such delays have caused us to lose several orders over the past few years.<=
br>
</div>
<div><br>
</div>
<div>The economical condition of our Banks is not good and all of the purch=
asers are facing extreme level of problem for TT, LC etc from the banks of =
Bangladesh. The issue is not only the opening LC or sending TT, also the la=
ck of enough foreign reserve. To
 address this, we have been processing payments and orders through our Mala=
ysian company under a =93Bill-to, Ship-to=94 arrangement: billing is done t=
o Marksan, Malaysia, and shipments are made directly to BANGLAMARK in Bangl=
adesh. This method has proven effective
 in ensuring timely deliveries and avoiding banking delays. For your refere=
nce, I have attached order confirmation copies from some of our supplier sh=
owing invoices issued to Marksan, Malaysia, and shipments to BANGLAMARK for=
 all Govt and Private projects.
 Without this option we have no way to run the business smoothly, which wil=
l create a tremendous bad impact on the market.<br>
</div>
<div><br>
</div>
<div>At present, we have several urgent customer orders in progress. Proces=
sing them through Bangladeshi banking channels would take 30=9640 days, wit=
h no guarantee of LC issuance. This delay could lead to order cancelations =
and the risk of losing business to
 competitors.&nbsp;So we need special consideration for the payment of the =
business. We already awarded two orders for Unilever and SML packaging Ltd =
which we have to handover within 25th June and 30th June. So if we can not =
complete the transaction within today
 or tomorrow, the goods + software can not be brought to Bangladesh and it =
will be a big negative impact for us in this preliminary stage.<br>
</div>
<div>
<div><br>
</div>
<div>Meantime we have more 3 confirmed order (2+3 =3D 5 orders) for this mo=
nth which value is tentatively 20,000 USD. All of the projects will be in b=
ad condition if we can not solve this problem immediately.&nbsp; &nbsp;<br>
</div>
</div>
<div><br>
</div>
<div>Please note that these issues are not specific to our company but are =
affecting all international transactions from Bangladesh due to this bankin=
g / LC challenges.<br>
</div>
<div><br>
</div>
<div>In this regard, we kindly request your support in allowing us to conti=
nue processing payments through our Malaysian entity and delivering goods t=
o BANGLAMARK until the situation in Bangladesh stabilizes, particularly con=
sidering the urgency of our current
 customer&nbsp;orders.<br>
</div>
<div><br>
</div>
<div><b><span class=3D"x_highlight" style=3D"background-color:rgb(254,255,0=
)">Please give us a schedule to discuss online with you and Multivista on a=
n urgent basis to solve this problem and allow the payment of the current p=
rojects within a couple of days.</span></b>&nbsp;<br>
</div>
<div><br>
</div>
<div>Waiting for your urgent positive feedback on it.&nbsp;<br>
</div>
<div><span class=3D"x_font" style=3D"font-family:&quot;times new roman&quot=
;,times,serif"><br>
</span><span class=3D"x_x_-730570103size"><span class=3D"x_colour" style=3D=
"color:rgb(31,73,125)"><span class=3D"x_font" style=3D"font-family:&quot;ti=
mes new roman&quot;,times,serif"><span class=3D"x_size" style=3D"font-size:=
14.6667px">Thanks and Best regards</span></span></span></span><span class=
=3D"x_font" style=3D"font-family:&quot;times new roman&quot;,times,serif"><=
span class=3D"x_size" style=3D"font-size:14.6667px"><br>
</span></span></div>
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<div id=3D"">
<div style=3D"color:rgb(0,0,0); font-family:Verdana,Arial,Helvetica,sans-se=
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<p style=3D"margin:0in"><span class=3D"x_x_-730570103size"><b><span class=
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=3D"font-family:&quot;times new roman&quot;,times,serif"><span class=3D"x_s=
ize" style=3D"font-size:14.6667px">Dhiman Paul |&nbsp;</span></span></span>=
</b><span class=3D"x_colour" style=3D"color:rgb(31,73,125)"><span class=3D"=
x_font" style=3D"font-family:&quot;times new roman&quot;,times,serif"><span=
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<span class=3D"x_colour" style=3D"color:rgb(31,73,125)"><span class=3D"x_fo=
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 &amp; Service Division</span></span></span></span><span class=3D"x_font" s=
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